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How to request an Appeal of Spitzer Observing Rules Decisions
The SSC endeavors to uniformly and fairly apply the Spitzer Observing Rules to all
observing programs. In the event that an observer wishes to appeal the
application or challenge the interpretation of an observing rule that
affects their program, they may appeal a decision of the SSC regarding
their program.
While the Spitzer Science Center Director is the final authority
on all issues regarding the observing rules, requests will
be reviewed by a Rules Committee. The committee consists
of the Community Affairs and Science User Support Leads. Other
SSC staff with relevant expertise for the issue at hand will
be consulted as necessary.
Procedures:
- To appeal an SSC decision regarding observing rules
the observer should send a letter or email to the Helpdesk
that clearly defines the issue, identifies the affected
observations, and requests a particular remedy.
- Community Affairs will convene a meeting with
the necessary participants, make a ruling, and reply to
the observer via the Helpdesk. The SSC Director will
be consulted about situations which are outside the
normal pool of appeal requests. Observers should expect a
reply within one week of their request.
- By direction of NASA, the SSC Director is the final
authority in such matters, and his decision is final.
In exceptional circumstances, if the observer is not satisfied
with the decision of the Rules Committee they may appeal directly
to the SSC Director. This can be accomplished either by mail or
via another request to the Helpdesk requesting the Director to
review the decision of the Rules Committee.
| Helpdesk email: | help@spitzer.caltech.edu |
| Mailing address: | Helpdesk
Spitzer Science Center
Caltech, MS 220-6
Pasadena, CA 91125 |
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